Pre/Post-Sales Integration Specialist

TD SYNNEX Spain; Barcelona; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Elective Benefits

Career Development

Well-being program

Diversity & Inclusion

Global onboarding

Community volunteering

Job summary

TD SYNNEX Spain is seeking a proactive pre and post-sales specialist to support the Sales Floor and business unit. You will become a centre of excellence for a specific product or technology group and help drive revenue through focused accounts.

Key duties include maintaining the intranet as a first contact, building deep product knowledge, prioritising customer issues, and communicating pricing and promotions.

Qualifications

• Must be highly numerate with strong time management and prioritisation skills.
• Excellent communication and interpersonal abilities with a customer-focused approach.
• Proficient in Microsoft Word and Outlook; IT and product knowledge required.

Responsibilities

• Focus on specific technology groups/accounts to drive revenue increases.
• Provide outstanding quality service to customers across pre and post-sales
• Maintain and develop the TD SYNNEX intranet as the primary Sales Floor resource
• Build strong product knowledge to offer complete solutions
• Prioritise and resolve customer care issues promptly
• Communicate product pricing, offers and promotions effectively
• Promote TD SYNNEX e-commerce tools to customers
• Escalate problems appropriately and collaborate with Marketing/Business managers on materials creation

Skills

Numeracy

Time management

Communication

MS Word

Outlook

Customer focus

Interpersonal skills

Attention to detail

Product knowledge

IT industry knowledge

SAP R3

Business Warehouse

Vendor experience

Tools

SAP R3

Business Warehouse

Microsoft Word

Outlook

Job description

TD SYNNEX Spain is seeking a proactive pre and post-sales specialist to support the Sales Floor and business unit. You will become a centre of excellence for a specific product or technology group and help drive revenue through focused accounts.

Key duties include maintaining the intranet as a first contact, building deep product knowledge, prioritising customer issues, and communicating pricing and promotions.