Portuguese Tech Support Advisor - Remote or On-Site

Careerxtra; La Coruña; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading outsourcing consultancy in A Coruña is seeking a Technical Support Advisor fluent in Portuguese and English. In this role, you will provide technical support for a software development project, troubleshoot issues, and collaborate with cross-functional teams. Candidates should have a background in IT products and a strong focus on customer satisfaction. This full-time position offers a comprehensive training program and a vibrant, multicultural work environment.

Servicios

Comprehensive training on advanced technologies

Work-life balance focus

Dynamic multicultural environment

Guidance for career potential

Formación

• Fluent in Portuguese and English, strong written and spoken communication skills.
• Experience in IT technologies, particularly in Cloud solutions.
• Ability to manage customer interactions professionally.

Responsabilidades

• Provide technical support for a leading software development project.
• Troubleshoot and resolve technical issues effectively.
• Collaborate with teams to ensure customer satisfaction.

Conocimientos

Fluent in Portuguese

Fluent in English

Knowledge of IT technologies/products

Strong critical thinking

Problem-solving skills

Herramientas

Microsoft Windows

Office Suite

Cloud solutions

Descripción del empleo

A leading outsourcing consultancy in A Coruña is seeking a Technical Support Advisor fluent in Portuguese and English. In this role, you will provide technical support for a software development project, troubleshoot issues, and collaborate with cross-functional teams. Candidates should have a background in IT products and a strong focus on customer satisfaction. This full-time position offers a comprehensive training program and a vibrant, multicultural work environment.