Onsite Desktop Support Engineer - Madrid (2nd Line, ES/EN)

Bench IT; Madrid; On-site; EUR 28,000 - 34,000; Full time

Job summary

Bench IT is seeking an experienced Desktop Support Engineer to join a large organisation in Madrid. The role is onsite full-time starting ASAP, with potential renewal into 2027. The candidate will provide high-quality technical support on-site in Madrid.

The successful applicant will have strong IT support background, familiarity with Windows 10/11, Office 365, Active Directory, and 2nd Line support, and must be fluent in Spanish with English at B1 level.

Qualifications

• Experience providing IT support with focus on user experience.
• Proficient with Windows 10/11 and Office 365.
• Knowledge of Active Directory and 2nd line support fundamentals.

Responsibilities

• Provide desktop support on-site in Madrid with focus on user experience.
• Address 2nd line IT issues and ensure timely resolution.
• Collaborate with local teams to maintain IT services for end users.

Skills

IT support experience

Windows 10/11

Office 365

Active Directory

2nd Line support

Spanish fluency

English B1

Job description

Bench IT is seeking an experienced Desktop Support Engineer to join a large organisation in Madrid. The role is onsite full-time starting ASAP, with potential renewal into 2027. The candidate will provide high-quality technical support on-site in Madrid.

The successful applicant will have strong IT support background, familiarity with Windows 10/11, Office 365, Active Directory, and 2nd Line support, and must be fluent in Spanish with English at B1 level.