Full-Time Onsite IT Support - Madrid

Deluxe Media Korea; Madrid; On-site; EUR 28,000 - 36,000; Full time

Job summary

Deluxe Media Inc. in Madrid, Spain seeks an IT Support professional to join our on-site team. You will assist end users with hardware, software, and network issues, install and maintain systems, and help safeguard our IT environment.

This full-time role requires hands-on troubleshooting, good English (B2), and the ability to work independently or with a team. You will document resolutions and collaborate with IT colleagues to improve reliability.

Qualifications

• Experience as IT Support Specialist or similar role.
• Strong hardware, software, and OS knowledge.
• Familiarity with network equipment and protocols.
• Good level of English (B2).

Responsibilities

• Provide technical support to end-users for hardware, software, and network issues.
• Troubleshoot and resolve computer hardware and software problems.
• Install, configure, and maintain computer systems and software applications.
• Set up and configure network equipment (routers, switches, firewalls).
• Assist in IT security measures implementation and maintenance.
• Document resolutions and support activities clearly.
• Collaborate with IT team to improve performance and reliability.

Skills

IT Support experience

Windows

MacOS

Linux

Networking basics

Teamwork

English B2

Tools

Windows OS

Mac OS

Linux

Networking protocols

Job description

Deluxe Media Inc. in Madrid, Spain seeks an IT Support professional to join our on-site team. You will assist end users with hardware, software, and network issues, install and maintain systems, and help safeguard our IT environment.

This full-time role requires hands-on troubleshooting, good English (B2), and the ability to work independently or with a team. You will document resolutions and collaborate with IT colleagues to improve reliability.