Madrid-Based Field Ops & Service Account Engineer

MERMEC, Inc.

Belmonte de Tajo

Presencial

EUR 50.000 - 55.000

Jornada completa

hace 45 horas
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Descripción de la vacante

MERMEC, Inc. in Madrid, Spain, seeks a Service Account Engineer and Field Operations Coordinator to drive service delivery across projects in Spain, coordinating and planning work of technicians and subcontractors in a start-up environment.

The role requires hands-on leadership, travel up to 30%, night shifts and weekends as needed, and close collaboration with the Italian team for training. Salary €50,000–€55,000, full-time permanent contract.

Formación

  • Strong technical background required in Electronics, Computer Science, IT, or Mechanical Engineering.
  • 6+ years in similar roles within electronics/auto/railway/oil & gas sectors.
  • Fluent Spanish and English (written and spoken).

Responsabilidades

  • Achieve targets and meet contract deadlines.
  • Coordinate and schedule the team and on-site activities, including logistics.
  • Plan and monitor all activities for contract execution.
  • Interact with the Italian team during warranty and commissioning phases.
  • Act as on-site customer point of contact throughout the project.
  • Provide technical advisory support to customers.
  • Manage field spare parts and tools through coordinated team members.
  • Propose product and process improvements with a 360-degree view.
  • Support team training and professional development.
  • Manage and monitor team performance.

Conocimientos

Leadership
Team management
Planning and scheduling
Communication skills
Customer-focused
Problem-solving
Willingness to travel

Educación

Engineering degree (electronics/IT/related)

Herramientas

Windows OS
Networking
LabVIEW (advantage)
Measurement and data software

Descripción del empleo

MERMEC, Inc. in Madrid, Spain, seeks a Service Account Engineer and Field Operations Coordinator to drive service delivery across projects in Spain, coordinating and planning work of technicians and subcontractors in a start-up environment.

The role requires hands-on leadership, travel up to 30%, night shifts and weekends as needed, and close collaboration with the Italian team for training. Salary €50,000–€55,000, full-time permanent contract.

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