Madrid-Based Field Ops & Service Account Engineer

MERMEC, Inc.; Belmonte de Tajo; Presencial; EUR 50.000 - 55.000; Jornada completa

Descripción de la vacante

MERMEC, Inc. in Madrid, Spain, seeks a Service Account Engineer and Field Operations Coordinator to drive service delivery across projects in Spain, coordinating and planning work of technicians and subcontractors in a start-up environment.

The role requires hands-on leadership, travel up to 30%, night shifts and weekends as needed, and close collaboration with the Italian team for training. Salary €50,000–€55,000, full-time permanent contract.

Formación

• Strong technical background required in Electronics, Computer Science, IT, or Mechanical Engineering.
• 6+ years in similar roles within electronics/auto/railway/oil & gas sectors.
• Fluent Spanish and English (written and spoken).

Responsabilidades

• Achieve targets and meet contract deadlines.
• Coordinate and schedule the team and on-site activities, including logistics.
• Plan and monitor all activities for contract execution.
• Interact with the Italian team during warranty and commissioning phases.
• Act as on-site customer point of contact throughout the project.
• Provide technical advisory support to customers.
• Manage field spare parts and tools through coordinated team members.
• Propose product and process improvements with a 360-degree view.
• Support team training and professional development.
• Manage and monitor team performance.

Conocimientos

Leadership

Team management

Planning and scheduling

Communication skills

Customer-focused

Problem-solving

Willingness to travel

Educación

Engineering degree (electronics/IT/related)

Herramientas

Windows OS

Networking

LabVIEW (advantage)

Measurement and data software

Descripción del empleo

MERMEC, Inc. in Madrid, Spain, seeks a Service Account Engineer and Field Operations Coordinator to drive service delivery across projects in Spain, coordinating and planning work of technicians and subcontractors in a start-up environment.

The role requires hands-on leadership, travel up to 30%, night shifts and weekends as needed, and close collaboration with the Italian team for training. Salary €50,000–€55,000, full-time permanent contract.