Luxury Waiter/Waitress - Michelin Dining & Events

Mandarin Oriental Hotel Group Limited; Madrid; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Meals on duty

Uniform and laundry service

Learning & Development

Job summary

Mandarin Oriental Ritz, Madrid is seeking a dedicated Waiter / Waitress to join our elite Food & Beverage team. You will deliver flawless service across lunch and dinner, uphold the hotel’s standards, and contribute to a warm, professional dining atmosphere.

The ideal candidate has at least 1 year of Michelin restaurant experience, fluent English and Spanish, and a commitment to precision, guest satisfaction, and teamwork within a luxury environment.

Qualifications

• Minimum of 1 year experience in Michelin restaurants.
• Fluent in English and Spanish; additional languages are a plus.

Responsibilities

• Serve food and beverages following MOHG standards and plating/service protocols.
• Support event and banqueting operations: prepare, set and dismantle rooms; assist service teams during events.
• Perform tableside service tasks (carving, flambéing, deboning, etc.) with confidence and attention to detail.
• Maintain service stations, control stock of cutlery, glassware and linen; ensure equipment is clean and in good order.
• Adhere to hygiene (HACCP), Safe & Sound and FLHSSE standards; report incidents promptly.
• Communicate effectively with colleagues and other departments to ensure smooth service and guest satisfaction.

Skills

Interpersonal skills

English fluency

Spanish fluency

Job description

Mandarin Oriental Ritz, Madrid is seeking a dedicated Waiter / Waitress to join our elite Food & Beverage team. You will deliver flawless service across lunch and dinner, uphold the hotel’s standards, and contribute to a warm, professional dining atmosphere.

The ideal candidate has at least 1 year of Michelin restaurant experience, fluent English and Spanish, and a commitment to precision, guest satisfaction, and teamwork within a luxury environment.