Luxury Events Sales Executive

Mandarin Oriental Hotel Group Limited; Madrid; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellbeing

Pension & Security

Local Benefits

Engagement & Community

Job summary

Mandarin Oriental Ritz, Madrid is seeking an Events Sales Executive to drive the sale of the hotel’s event spaces, catering and banquets within the Event Sales Department. You will convert enquiries, prepare proposals, coordinate site visits and manage event logistics from enquiry to execution.

The role reports to the Events Sales Manager and Director of Events, with responsibilities spanning revenue targets, upsells, and market intelligence to deliver exceptional guest experiences in a luxury

Qualifications

• Minimum 2 years of experience in luxury hotel event sales.
• Excellent communication, presentation and negotiation skills.
• Strong organisational skills and attention to detail.
• Customer‑focused mindset with the ability to build long‑term relationships.
• Proficiency in Microsoft Office and hotel sales systems.
• Knowledge of hospitality and Food & Beverage operations.
• Fluency in Spanish and English.

Responsibilities

• Responding to event enquiries and converting opportunities into confirmed business.
• Selling meeting spaces, event venues and catering services.
• Preparing proposals, contracts and event documentation.
• Conducting hotel site inspections and client show rounds.
• Coordinating event logistics with operational teams.
• Managing event information within Delphi and company systems.
• Ensuring deposit, billing and payment processes are followed correctly.
• Participating in pre‑event and post‑event meetings.
• Achieving assigned revenue targets.
• Upselling catering packages, accommodation and complementary hotel services.
• Building strong relationships with clients and partners.
• Prospecting new business opportunities and market segments.
• Supporting the department with reporting, forecasting and market intelligence.
• Ensuring all events are delivered according to Mandarin Oriental standards.

Skills

Communication

Presentation

Negotiation

Organisational

Customer‑focussed

Fluent languages

Tools

Microsoft Office

Hotel sales systems

Job description

Mandarin Oriental Ritz, Madrid is seeking an Events Sales Executive to drive the sale of the hotel’s event spaces, catering and banquets within the Event Sales Department. You will convert enquiries, prepare proposals, coordinate site visits and manage event logistics from enquiry to execution.

The role reports to the Events Sales Manager and Director of Events, with responsibilities spanning revenue targets, upsells, and market intelligence to deliver exceptional guest experiences in a luxury