Luxury Events Sales Executive

Mandarin Oriental Group; Madrid; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health benefits

Pension & Security

Meals on duty

Job summary

Mandarin Oriental Ritz, Madrid is seeking an Events Sales Executive to join the Event Sales Department, responsible for actively selling the hotel’s event spaces, catering and banquet services, maximizing revenue from corporate and social events while delivering outstanding guest experiences from enquiry through to execution.

Based at Mandarin Oriental Ritz, Madrid within the Event Sales Department, the role reports to the Events Sales Manager and the Director of Events.

Qualifications

• Minimum 2 years of experience in luxury hotel event sales.
• Excellent communication, presentation and negotiation skills.
• Strong organisational skills and attention to detail.
• Customer-focused mindset with the ability to build long-term relationships.

Responsibilities

• Responding to event enquiries and converting opportunities into confirmed business.
• Selling meeting spaces, event venues and catering services.
• Preparing proposals, contracts and event documentation.
• Conducting hotel site inspections and client show rounds.
• Coordinating event logistics with operational teams.
• Managing event information within Delphi and company systems.
• Ensuring deposit, billing and payment processes are followed correctly.
• Participating in pre-event and post-event meetings.
• Achieving assigned revenue targets.
• Upselling catering packages, accommodation and complementary hotel services.
• Building strong relationships with clients and partners.
• Prospecting new business opportunities and market segments.
• Supporting the department with reporting, forecasting and market intelligence.
• Ensuring all events are delivered according to Mandarin Oriental standards.

Skills

Sales & negotiation

Communication

Organisation

Guest service

Tools

Microsoft Office

Delphi

Job description

Mandarin Oriental Ritz, Madrid is seeking an Events Sales Executive to join the Event Sales Department, responsible for actively selling the hotel’s event spaces, catering and banquet services, maximizing revenue from corporate and social events while delivering outstanding guest experiences from enquiry through to execution.

Based at Mandarin Oriental Ritz, Madrid within the Event Sales Department, the role reports to the Events Sales Manager and the Director of Events.