Logistics & IT Projects Lead (WMS & Integrations)

GXO Logistics, Inc.; Madrid; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading logistics company is seeking a Process Support Manager to lead logistics operations and customer integrations. This hybrid role combines project management with WMS and IT expertise, ensuring performance and continuous improvement of systems. Responsibilities include managing client requirements, configuring systems, and leading a team of 5. The ideal candidate will have a degree in Logistics or related fields and 5–10 years of relevant experience. Strong leadership, analytical, and problem-solving skills are essential.

Formación

• 5–10 years of experience in logistics or IT project management, ideally in multi-site or 3PL environments.

Responsabilidades

• Collect functional and technical requirements from clients.
• Define logistics processes aligned with contractual commitments.
• Develop deployment plans and coordinate internal / external stakeholders.
• Oversee project execution through go-live.
• Configure WMS and IT tools based on defined processes.
• Manage interfaces (EDI, API, ERP) and ensure data flow integrity.
• Conduct testing and validate operational scenarios.
• Identify gaps between client needs and system capabilities.
• Formalize and prioritize change requests; coordinate implementation.
• Develop training materials and deliver sessions to key users and operations teams.
• Conduct regular audits of systems and processes.
• Manage a team of 5 (analysts, technicians, coordinators).

Conocimientos

Strong expertise in WMS, TMS, ERP, and integration technologies (EDI / API)

Proven leadership and team management capabilities

Process-oriented mindset with ability to model and optimize operations

Excellent communication and training skills

Customer-centric approach with strong analytical and problem-solving abilities

Ability to manage priorities autonomously with rigor and structure

Cross-functional leadership and stakeholder coordination

Educación

University degree (Bachelor + Master) in Logistics, Information Systems, Industrial Engineering, or related fields

Descripción del empleo

A leading logistics company is seeking a Process Support Manager to lead logistics operations and customer integrations. This hybrid role combines project management with WMS and IT expertise, ensuring performance and continuous improvement of systems. Responsibilities include managing client requirements, configuring systems, and leading a team of 5. The ideal candidate will have a degree in Logistics or related fields and 5–10 years of relevant experience. Strong leadership, analytical, and problem-solving skills are essential.