Lisbon: Spanish & Galician Support Specialist – Perks

Tavrion Dynamics; Lugo; Presencial; EUR 12.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flight reimbursement

Comprehensive health insurance

Free Portuguese language classes

Accommodation option available

Descripción de la vacante

Tavrion Dynamics in Lisbon, Portugal is seeking Customer Care Specialists fluent in Spanish and Galician to join an international streaming platform team. You will handle account questions, subscriptions, payments, and technical issues with empathy and professionalism.

This 12‑month, full‑time role offers 40 hours weekly, rotating shifts Mon–Sun, flight reimbursement, health insurance, and free Portuguese language classes to help you thrive in a multicultural environment.

Formación

• Fluency in Spanish and Galician (C1/C2) and working knowledge of English (B1) is required or highly desirable.
• Previous customer service experience is a plus and helps in handling inquiries with empathy.
• Excellent communication and problem-solving skills are essential for clear interactions across channels.
• Comfortable using digital platforms and technology to assist customers.
• Positive, customer-focused, and professional attitude with ability to adapt to a rotating schedule.

Responsabilidades

• Provide customer support in Spanish and Galician via phone, email, and digital channels.
• Assist customers with account, subscriptions, billing, and technical inquiries.
• Troubleshoot issues and provide clear, effective solutions.
• Handle customer concerns professionally and with empathy.
• Ensure high-quality customer interactions and satisfaction.
• Collaborate with internal teams for complex issues.

Conocimientos

Spanish

Galician

English (B1)

Customer service

Communication

Problem solving

Digital proficiency

Flexibility

Descripción del empleo

Tavrion Dynamics in Lisbon, Portugal is seeking Customer Care Specialists fluent in Spanish and Galician to join an international streaming platform team. You will handle account questions, subscriptions, payments, and technical issues with empathy and professionalism.

This 12‑month, full‑time role offers 40 hours weekly, rotating shifts Mon–Sun, flight reimbursement, health insurance, and free Portuguese language classes to help you thrive in a multicultural environment.