Lisbon-Based Spanish & Galician Customer Care Specialist

Tavrion Dynamics; Santiago de Compostela; Presencial; EUR 12.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Flight reimbursement

Portuguese language classes

Accommodation option

Descripción de la vacante

Tavrion Dynamics is seeking Customer Care Specialists to join our international team in Lisbon, Portugal. You’ll be the first point of contact for customers, handling account, subscription, billing, and technical enquiries with a focus on delivering high-quality service.

Fluency in Spanish and Galician plus good English are required; previous customer service experience is a plus. The role involves 40-hour weeks with rotating 8-hour shifts, and includes health insurance, language classes, and

Formación

• Fluent Spanish & Galician (C1/C2) required.
• Good English communication skills (B1)
• Previous customer service experience is a plus.
• Excellent communication and problem-solving skills.
• Comfortable working with digital platforms and technology.
• A positive, customer-focused, and professional attitude.
• Flexibility to work on a rotating schedule.

Responsabilidades

• Provide customer support in Spanish & Galician via phone, email, and digital channels.
• Assist customers with account, subscription, billing, and technical enquiries.
• Troubleshoot issues and provide clear and effective solutions.
• Handle customer concerns professionally and with empathy.
• Ensure every interaction delivers a high-quality customer experience.
• Collaborate with internal teams when issues require further assistance.

Descripción del empleo

Tavrion Dynamics is seeking Customer Care Specialists to join our international team in Lisbon, Portugal. You’ll be the first point of contact for customers, handling account, subscription, billing, and technical enquiries with a focus on delivering high-quality service.

Fluency in Spanish and Galician plus good English are required; previous customer service experience is a plus. The role involves 40-hour weeks with rotating 8-hour shifts, and includes health insurance, language classes, and