Lifecycle Renewal Sales Manager - Lead & Grow Retention

TD Synnex; Barcelona; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Life insurance

Private health insurance

Flexible compensation

Tax advisory

LinkedIn Learning access

Wellbeing program

Onboarding program

Gympass/Wellhub access

Exclusive discounts

Great Place to Work certification

Résumé du poste

TD Synnex, a Fortune 500 global IT distributor with over 24,000 employees, seeks a Renewal Sales Team Lead to guide a group focused on customer retention, renewal readiness, engagement, and lifecycle management.

You will set objectives, coach performance, and drive renewal outcomes while collaborating with Sales, BD, Vendor and Partner teams to maximize customer lifetime value in a hybrid Spain-based role.

Responsabilités

• Lead, coach, and develop a team of Renewal Sales Specialists to achieve retention and renewal targets.
• Set clear objectives, KPIs, and development plans, supported by regular coaching and performance reviews.
• Create a positive and high-performing team culture through training, recognition, and continuous development.
• Drive customer engagement strategies that improve adoption, retention, and renewal outcomes.
• Ensure timely and proactive management of upcoming renewal opportunities.
• Support the team in identifying risks, retention opportunities, and customer growth potential.
• Collaborate with Sales, Business Development, Vendor, and Partner teams to maximize customer lifetime value.
• Monitor renewal pipelines and provide accurate forecasting and performance reporting.
• Promote the adoption of Customer Lifecycle Services and lifecycle best practices.
• Identify opportunities for expansion and increased customer value within existing accounts.
• Attend customer, partner, and internal meetings to strengthen relationships and drive successful outcomes.

Description du poste

TD Synnex, a Fortune 500 global IT distributor with over 24,000 employees, seeks a Renewal Sales Team Lead to guide a group focused on customer retention, renewal readiness, engagement, and lifecycle management.

You will set objectives, coach performance, and drive renewal outcomes while collaborating with Sales, BD, Vendor and Partner teams to maximize customer lifetime value in a hybrid Spain-based role.