Software & Renewal Platforms Specialist (Pre/Post Sales)

TD SYNNEX

Barcelona

On-site

EUR 32,000 - 42,000

Full time

14 days+

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Job summary

TD SYNNEX is seeking a pre/post sales specialist to support the Sales Floor in Barcelona, becoming a centre of excellence for a product group. You will develop product knowledge and provide complete solutions while delivering outstanding service.

You will focus on technology groups/accounts to drive revenue, manage inquiries, support pricing and promotions, and collaborate with Marketing and Business managers on marketing materials. Strong communication and organisation are essential.

Qualifications

Highly numerate and organised with strong prioritisation abilities.
Experience with MS Word and Outlook for daily tasks.
Solid product/technology portfolio knowledge and commercial awareness.
Experience or familiarity with SAP R3 and Business Warehouse is a plus.

Responsibilities

Focus on specific technology groups/accounts and help drive increases revenue within those areas.
Provision of an outstanding quality service.
Development and regular maintenance of the TD SYNNEX intranet site to ensure an effective first port of call for the Sales Floor.
Develop a high level of product knowledge, technically aware and has the ability to provide complete solutions.
Ability to prioritise and resolve customer care issues.
Communicate product information and pricing, special offers and promotions.
Promote and drive business through TD SYNNEX’s e-commerce tools.
Recognition and appropriate escalation of potential problems.
Collaborate with the Marketing Manager and Business Manager on the creation and validation of marketing materials.