Software & Renewal Platforms Specialist (Pre/Post Sales)

TD SYNNEX; Barcelona; Presencial; EUR 32.000 - 42.000; Jornada completa

Descripción de la vacante

TD SYNNEX is seeking a pre/post sales specialist to support the Sales Floor in Barcelona, becoming a centre of excellence for a product group. You will develop product knowledge and provide complete solutions while delivering outstanding service.

You will focus on technology groups/accounts to drive revenue, manage inquiries, support pricing and promotions, and collaborate with Marketing and Business managers on marketing materials. Strong communication and organisation are essential.

Formación

• Highly numerate and organised with strong prioritisation abilities.
• Experience with MS Word and Outlook for daily tasks.
• Solid product/technology portfolio knowledge and commercial awareness.
• Experience or familiarity with SAP R3 and Business Warehouse is a plus.

Responsabilidades

• Focus on specific technology groups/accounts and help drive increases revenue within those areas.
• Provision of an outstanding quality service.
• Development and regular maintenance of the TD SYNNEX intranet site to ensure an effective first port of call for the Sales Floor.
• Develop a high level of product knowledge, technically aware and has the ability to provide complete solutions.
• Ability to prioritise and resolve customer care issues.
• Communicate product information and pricing, special offers and promotions.
• Promote and drive business through TD SYNNEX’s e-commerce tools.
• Recognition and appropriate escalation of potential problems.
• Collaborate with the Marketing Manager and Business Manager on the creation and validation of marketing materials.

Conocimientos

Highly numerate

Time management

Communication

Customer focus

Interpersonal skills

Attention to detail

Product knowledge

IT industry knowledge

Commercial/product experience in tech

Herramientas

MS Word & Outlook

SAP R3

SAP BW

Descripción del empleo

TD SYNNEX is seeking a pre/post sales specialist to support the Sales Floor in Barcelona, becoming a centre of excellence for a product group. You will develop product knowledge and provide complete solutions while delivering outstanding service.

You will focus on technology groups/accounts to drive revenue, manage inquiries, support pricing and promotions, and collaborate with Marketing and Business managers on marketing materials. Strong communication and organisation are essential.