Growth-Oriented Account Manager (SMB SaaS)

TravelPerk; Barcelona; Híbrido; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity ownership

Vacation days + holidays

Private healthcare or gym allowance

Life Insurance

Relocation support

Descripción de la vacante

Perk is seeking an Account Manager to join our Account Management Team. You will manage a portfolio of SMB accounts in the UK and Irish markets, driving growth and sustaining high customer satisfaction.

You must be customer-obsessed, able to navigate a fast-growing SaaS environment, and comfortable presenting data-driven reviews to senior stakeholders. The role requires native English and strong relationship skills.

Formación

• Native or near native level of English.
• Previous account management or customer success experience is required.
• Background within a SaaS or travel-tech business is highly preferred.
• Outstanding presentation & communication skills and the ability to build deep relationships.
• Great prioritisation and time management skills.
• Result oriented mindset while keeping customer satisfaction as your top priority.
• Great ability to analyse and translate data for your customers.

Responsabilidades

• Own a portfolio of SMB customers and develop high engagement with key decision makers.
• Understand customers' business to maximise Perk usage.
• Identify growth opportunities and add new business opportunities.
• Leverage data analytics to provide regular business reviews and reports.
• Be an expert on Perk products to meet/ exceed up-selling and cross-selling targets.
• Develop strong client relationships shaping their travel programmes.
• Identify common problems and devise strategies for long-term solutions.
• Coordinate with internal Perk teams to ensure smooth product integrations during roll-outs.

Conocimientos

English proficiency

Account management

CRM excellence

Relationship building

Descripción del empleo

Perk is seeking an Account Manager to join our Account Management Team. You will manage a portfolio of SMB accounts in the UK and Irish markets, driving growth and sustaining high customer satisfaction.

You must be customer-obsessed, able to navigate a fast-growing SaaS environment, and comfortable presenting data-driven reviews to senior stakeholders. The role requires native English and strong relationship skills.