Growth-Oriented Account Manager - Travel SaaS

Perk; Barcelona; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation and equity

Generous vacation days

Private healthcare or gym allowance

Life Insurance

Perk events

Spring Health wellbeing

Work from Anywhere days

Sabbatical after 5 years

Job summary

Perk is seeking a customer‑oriented Account Manager to manage a portfolio of SMBs in the UK and Ireland. You will drive customer satisfaction, growth and margin within existing accounts and build lasting relationships in a fast‑growing travel-tech environment.

You will engage with key decision makers, leverage data to drive reviews and reports, and work cross‑functionally to ensure successful product integrations and account success.

Qualifications

• Native or near native level of English
• Previous account management or customer success experience
• Background within a SaaS or travel-tech business is highly preferred
• Outstanding presentation & communication skills and the ability to build deep relationships
• Great prioritisation and time management skills
• Result oriented mindset while keeping customer satisfaction as your top priority
• Great ability to analyse and translate data for your customers

Responsibilities

• Own a portfolio of SMB customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
• Gain a deep understanding of your customers business and leverage this to maximise Perk usage
• Identify growth opportunities and add new business opportunities
• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
• Be an expert on the Perk product portfolio to meet and exceed quarterly up‑selling and cross‑selling targets
• Develop strong relationships with clients to shape their business travel programmes
• Identify common problems within accounts and develop timely solutions
• Act as a key contact between Perk teams and the Account Management Team to ensure smooth product integrations
• Prioritise time to maximise impact in key business areas

Skills

English proficiency

Account management

SaaS background

Presentation skills

Time management

Data analysis

Job description

Perk is seeking a customer‑oriented Account Manager to manage a portfolio of SMBs in the UK and Ireland. You will drive customer satisfaction, growth and margin within existing accounts and build lasting relationships in a fast‑growing travel-tech environment.

You will engage with key decision makers, leverage data to drive reviews and reports, and work cross‑functionally to ensure successful product integrations and account success.