Italian-Speaking Junior Account Manager — Growth & Success

TravelPerk; Barcelona; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Equity ownership

Generous vacation

Private healthcare

Life insurance

Perk events

Wellbeing program

Flexible compensation

Parental leave (17 weeks)

Volunteer hours

Work from Anywhere days

Language lessons

Sabbatical after 5 years

Relocation support

Job summary

Perk, the travel and spend management platform, is hiring a Junior Account Manager to support a portfolio of long-tail customers across Growth markets (APAC, CEE, ME, Italy). You will build relationships with key stakeholders, identify growth opportunities, and act as a trusted advisor while aligning with cross-functional teams to drive adoption and value.

With native Italian and fluent English, you will manage a high-volume portfolio in a fast-paced SaaS environment and benefit from equity,

Qualifications

• Native or near-native Italian proficiency and fluent English required.
• Experience in Account Management, Customer Success, or related role.
• Strong communication, presentation, and relationship-building skills.
• Ability to engage confidently with stakeholders across levels of an organisation.
• Strong prioritisation, organisation, and time management skills.
• Commercial mindset with ability to drive growth while maintaining customer satisfaction.
• Analytical skills with ability to translate data into actionable business insights.
• Self-motivated and proactive with high-volume portfolio experience.
• Experience in SaaS, travel-tech environments is highly preferred.

Responsibilities

• Own and manage a portfolio of long-tail customers across Growth markets. This is a blended region of our emerging markets such as APAC, CEE, Middle East, and Italy.
• Build strong relationships with key stakeholders and decision-makers responsible for their company's travel program.
• Develop a deep understanding of your customers' businesses and proactively identify opportunities to improve their experience with Perk.
• Drive account growth by identifying and securing upsell, cross-sell, and expansion opportunities.
• Become a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets.
• Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.
• Identify recurring customer challenges and proactively develop long-term solutions.
• Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.
• Effectively prioritise activities and manage your portfolio to maximise commercial impact.

Skills

Account Management

Customer Success

Communication

Relationship-building

Time Management

Analytical skills

SaaS experience

Job description

Perk, the travel and spend management platform, is hiring a Junior Account Manager to support a portfolio of long-tail customers across Growth markets (APAC, CEE, ME, Italy). You will build relationships with key stakeholders, identify growth opportunities, and act as a trusted advisor while aligning with cross-functional teams to drive adoption and value.

With native Italian and fluent English, you will manage a high-volume portfolio in a fast-paced SaaS environment and benefit from equity,