Full-time On-site IT Assistant Administrator in Madrid

Talantir; Madrid; On-site; EUR 32,000 - 43,000; Full time

Job summary

AIM Sport is seeking an IT System Administrator to join the Madrid team on a full-time, on-site basis. The role focuses on keeping IT systems running smoothly and supporting employees in their daily work.

Responsibilities include User & IT Support, Systems & Network management, Accounts/Security & Software, Documentation, and small Projects. English is required, NIE/DNI or Spanish ID is needed, and you must live in Madrid.

Qualifications

• Experience in IT support or system administration.
• Good knowledge of Windows and/or macOS.
• Experience with Active Directory and Microsoft 365.
• Valid NIE/DNI or Spanish ID and living in Madrid; English required.

Responsibilities

• Provide IT support to employees for hardware, software, and access issues.
• Troubleshoot Windows and macOS, printers and peripherals.
• Set up new users, reset passwords, and manage access rights.
• Set up and maintain computers and devices; monitor servers and backups.
• Troubleshoot network issues including Wi‑Fi, LAN, and VPN; collaborate with external IT providers as needed.
• Document IT setups, issues, and solutions; keep inventory up to date.
• Lead or support small IT projects and onboarding of new employees.

Skills

IT support

System administration

Windows/macOS

Active Directory

Microsoft 365

Network basics

Security basics

Communication skills

Independent work

Residence requirement

Job description

AIM Sport is an international sports marketing and digital advertising company. We work with major sports events and venues worldwide.

We are looking for an IT System Administrator to join our team in Madrid on a full-time, on-site basis. This role focuses on keeping our IT systems running smoothly and supporting employees in their daily work.

User & IT Support

• Support employees with IT issues (hardware, software, access problems)
• Troubleshoot Windows and macOS computers, printers, and peripherals
• Set up new users, reset passwords, and manage access rights

Systems & Network

• Set up and maintain computers and devices
• Monitor servers, backups, and network connections
• Troubleshoot Wi‑Fi, LAN, and VPN issues
• Work with external IT providers when needed

Accounts, Security & Software

• Manage user accounts in Active Directory and Microsoft 365
• Install and update software and operating systems
• Ensure antivirus, updates, and basic security rules are applied
• Keep software licenses and IT assets organized

Documentation & Processes

• Document IT setups, issues, and solutions
• Keep IT inventory up to date
• Help improve IT processes and daily workflows

Projects

• Support or lead small IT projects (upgrades, migrations, new tools)
• Help with onboarding new employees

Requirements

• Experience in IT support or system administration
• Good knowledge of Windows and/or macOS
• Basic understanding of networks and IT security
• Experience with Active Directory and Microsoft 365
• Reliable, structured, and able to work independently
• Good communication skills
• Valid Spanish residence permit (NIE) or Spanish ID (DNI)
• Living in Madrid
• English required

Nice to Have

• Experience with cloud services or basic scripting
• Experience working with external IT providers