French-Speaking After-Sales Technician – Europe

Hayward Holdings, Inc.; Barcelona; Vor Ort; EUR 28.000 - 38.000; Vollzeit

Zusammenfassung

Hayward Industries in El Prat de Llobregat (Barcelona) seeks an After Sales Technician to support French-speaking customers. You will manage warranty claims, provide technical guidance, and coordinate repairs to ensure a high level of customer satisfaction across Europe.

Fluent in French, English, and Spanish, you will collaborate with Logistics and other departments to improve service metrics and contribute to Hayward’s reputation as a global pool technology leader.

Qualifikationen

• Customer-focused technical professional with a strong service attitude.
• Experience in after-sales, technical support, or repair roles preferred.
• Proactive problem solving and clear communication are essential.

Aufgaben

• Manage warranty claims and after-sales service requests.
• Provide technical support and guidance on Hayward products.
• Assist customers to resolve product issues professionally and timely.
• Maintain contact to gather feedback on product quality and service.
• Coordinate repair and replacement processes with stock planning.

Kenntnisse

Customer orientation

Communication skills

Problem solving

Teamwork

Attention to detail

Ausbildung

VET in Electronics/Electrical Systems/Mechatronics

Tools

Microsoft Office

ERP systems

Microsoft Dynamics 365

Jobbeschreibung

Hayward Industries in El Prat de Llobregat (Barcelona) seeks an After Sales Technician to support French-speaking customers. You will manage warranty claims, provide technical guidance, and coordinate repairs to ensure a high level of customer satisfaction across Europe.

Fluent in French, English, and Spanish, you will collaborate with Logistics and other departments to improve service metrics and contribute to Hayward’s reputation as a global pool technology leader.