Food & Drinks Trainee

Hilton; Madrid; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading global hospitality company in Madrid is seeking a student intern in the Food & Drinks department. This role involves assisting with customer service, food preparation, and learning various operational tasks to enhance the guest experience. The ideal candidate will possess strong communication skills, a positive attitude, and a commitment to quality service. This is a full-time internship opportunity with various benefits including free breakfast and wellness initiatives.

Servicios

Hilton University

Mental Wellness app

Go Hilton Team Member Rate

Birthday off

Free Breakfast

Formación

• Internship role requiring a commitment to customer service and a willingness to learn.
• Flexibility to respond to different work situations is essential.

Responsabilidades

• Assist in food preparation, cooking, and guest service.
• Contribute to high levels of customer service across various hotel outlets.
• Support the preparation of staff meals and manage customer relationships.

Conocimientos

Positive attitude

Good communication skills

Commitment to providing high-level customer service

Flexibility

Willingness to learn

Descripción del empleo

Overview

A student intern in the Food & Drinks department is responsible for helping to give customers a warm welcome, provide friendly treatment and offer an unforgettable guest experience. You will also need to have extensive knowledge of the menu offered and will be responsible for assisting in the following tasks to the highest standards:

Responsibilities

• Contribute to high levels of customer service
• Assist in the preparation, cooking, and presentation of food at the highest level
• Provide support in the different outlets of the hotel: Reserva Grill restaurant, Ferrum bar, Room Service as well as in breakfast, lunch and dinner service and in the different events and banquets held at the hotel
• Provide support in the preparation of staff meals
• Manage customer relationships when necessary
• Comply with and be fully aware of health and safety regulations
• Perform tasks as may be assigned by the head chef or hotel manager
• Complete all aspects of the training program

EOE / AA / Disabled / Veterans

Attributes

• Positive attitude
• Good communication skills
• Commitment to providing a high level of customer service
• Good presence
• Flexibility to respond to a variety of different work situations
• Possibility of working individually or in a team
• Willingness to learn

Diversity & Inclusion

Diversity Equity & Inclusion is at the core of who we are. We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientations, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.

Your Candidate Experience in every selection process is very important to us. As such you might receive an email from The Hilton Recruiting Team with the subject line "Your experience with Recruiting" with a request to learn more about your interviewing experience. The email is not spam and you can click the link. The survey should take no more than 1 minute to complete and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.

Benefits

• Hilton University
• Mental Wellness app
• Go Hilton Team Member Rate
• Birthday off
• Free Breakfast

Required Experience : Intern

Key Skills

English Speaking, Access Control System, Cloud Computing, JDE, Light Bus And Heavy Bus, Building Electrician

Employment Type : Full-Time

Experience : years

Vacancy : 1