Flemish-Speaking Automotive CX Specialist – On-site

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; On-site; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Private medical insurance

Bonus up to €3,000

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona is seeking a Customer Experience Specialist (Flemish-speaking) for an on-site role in the automotive luxury sector.

You will lead follow-ups, handle inquiries, and ensure high customer satisfaction while upholding the brand’s premium image. The role requires fluency in Flemish and English, a high school diploma, and experience in customer service or sales, preferably in automotive or luxury markets.

Qualifications

• Fluent in Flemish and English.
• High school diploma or equivalent.
• Experience in customer service or sales is preferred.
• Background in automotive or luxury industries is a plus.

Responsibilities

• Lead follow-up and support calls with prospective customers.
• Represent a premium automotive brand with professionalism.
• Identify concerns regarding pricing and product preferences.
• Summarize interactions in a clear, structured format.
• Maintain relationship continuity across follow-ups and offers.
• Ensure all interactions align with premium brand standards.

Skills

Bilingual Flemish & English

Customer service

Sales experience

Education

High school diploma

Job description

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona is seeking a Customer Experience Specialist (Flemish-speaking) for an on-site role in the automotive luxury sector.

You will lead follow-ups, handle inquiries, and ensure high customer satisfaction while upholding the brand’s premium image. The role requires fluency in Flemish and English, a high school diploma, and experience in customer service or sales, preferably in automotive or luxury markets.