Remote Luxury Automotive CX Specialist – Barcelona

Concentrix; España; A distancia; EUR 21.376 - 24.376; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Full paid training

Bonus opportunities

Descripción de la vacante

A leading technology and services company is seeking a Customer Experience Specialist in Barcelona, offering a remote work option within Spain. Candidates should be bilingual in Flemish and English, possess a high school diploma, and have customer service experience, preferably in the automotive sector. The role involves leading follow-up calls, representing a luxury automotive brand, and ensuring top-tier customer satisfaction. Benefits include a full-time contract, competitive salary, bonuses, and private medical insurance.

Formación

• Ideal candidates should have experience in customer service, preferably within the automotive sector.
• Strong communication skills, particularly with high-end clientele, are required.
• Being structured and professional in sensitive discussions is essential.

Responsabilidades

• Lead follow-up calls with prospective customers after their initial interest.
• Represent a premium automotive brand professionally and courteously.
• Summarize interactions to support retailer sales teams.
• Manage follow-up and offer-related calls consistently.

Conocimientos

Bilingual or proficient in Flemish and English

Experience in customer service or sales

Strong interest in the automotive industry

Educación

High school diploma

Background in business, communications, or automotive studies

Descripción del empleo

A leading technology and services company is seeking a Customer Experience Specialist in Barcelona, offering a remote work option within Spain. Candidates should be bilingual in Flemish and English, possess a high school diploma, and have customer service experience, preferably in the automotive sector. The role involves leading follow-up calls, representing a luxury automotive brand, and ensuring top-tier customer satisfaction. Benefits include a full-time contract, competitive salary, bonuses, and private medical insurance.