Fintech Customer Support Specialist — Barcelona, Growth & Perks

Amsterdam Platform Creation; Barcelona; Sur place; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance-based bonus

23 vacation days

Office in Barcelona

Team activities

Coffee and drinks

International work environment

Career growth

Résumé du poste

Woolsocks is seeking a Barcelona-based Customer Support Specialist to join a dynamic, fintech-focused team. You will handle inquiries across channels, resolve issues, and contribute to process improvements.

The role offers a competitive salary, a bonus potential, 23 vacation days, an office in the heart of Barcelona, team activities, and an international, fast-growing environment with growth opportunities.

Qualifications

• Bachelor’s degree or relevant customer service experience preferred.
• Strong communication and problem-solving abilities.
• Fluent English; additional languages are a plus.
• Experience in customer support is a plus.

Responsabilités

• Be the first point of contact across channels and deliver great support.
• Handle customer requests and admin tasks.
• Investigate and resolve issues efficiently.
• Share feedback with internal teams to improve products.
• Support projects within the Customer Support department.

Connaissances

Customer support

Communication skills

Team player

Problem solving

Willing to learn

Formation

Bachelor’s degree

Description du poste

Woolsocks is seeking a Barcelona-based Customer Support Specialist to join a dynamic, fintech-focused team. You will handle inquiries across channels, resolve issues, and contribute to process improvements.

The role offers a competitive salary, a bonus potential, 23 vacation days, an office in the heart of Barcelona, team activities, and an international, fast-growing environment with growth opportunities.