Data-Driven Operations Analyst — Insights & Optimization

Woolsocks; Barcelona; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary package

Meal vouchers (Ticket Restaurant)

23 paid vacation days

Office located in Barcelona

Team activities

Coffee, drinks and fruit at the office

Friendly, international work enviro n

Growth opportunities

Job summary

Woolsocks, a cashback and rewards app, is seeking an Operations Analyst to join our team in Barcelona. You will monitor platform performance, track KPIs, and translate data findings into actionable steps for cross-team decisions.

You will work with large datasets, build dashboards in Superset, and help optimize user flows and processes. Fluent English is required; our Barcelona office offers a competitive salary, meal vouchers, and 23 vacation days.

Qualifications

• Analytical thinking with attention to detail.
• Experience handling large datasets.
• Ability to explain complex findings clearly.
• Curiosity and proactive problem solving.
• Fluency in English.

Responsibilities

• Monitor the performance of our platforms and track KPIs daily.
• Analyze user behaviour to understand how people use the app and where to improve.
• Investigate unusual activity and outliers in the data and find root causes.
• Build and maintain dashboards in Superset to visualize metrics.
• Identify and report on new trends in platform usage and performance.
• Spot inefficiencies and suggest improvements to processes, user flows, and features.
• Share clear recommendations with other teams to inform decisions.

Skills

Analytical skills

Large datasets

Dashboard tools

Clear communicator

Curious and proactive

Fluent English

Tools

Superset

Looker

Tableau

Job description

Woolsocks, a cashback and rewards app, is seeking an Operations Analyst to join our team in Barcelona. You will monitor platform performance, track KPIs, and translate data findings into actionable steps for cross-team decisions.

You will work with large datasets, build dashboards in Superset, and help optimize user flows and processes. Fluent English is required; our Barcelona office offers a competitive salary, meal vouchers, and 23 vacation days.