FinTech Client Success Intern

Flanks; Barcelona; Hybrid; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Office Barcelona

Hybrid work

Birthday day off

Fruit & coffee

Happy hours

Team events

Digital canteen

Job summary

Flanks, a Barcelona fintech, is seeking a Financial Customer Support Intern to own onboarding and day-to-day support for strategic clients, bridging client needs with the engineering roadmap.

You will gather requirements, track delivery, and ensure new developments land smoothly for those who depend on them. This role blends technical exposure with relationship-building in a fast-growing fintech.

Hybrid work in Barcelona with a chance to grow into a full-time position.

Qualifications

• Familiarity with financial markets or wealth management is required.
• Strong client-facing communication skills.
• Structured and organized approach to multiple requests.
• Problem-solving mindset and initiative.
• SQL or database skills are a plus.
• Fluent Spanish; English is a plus.

Responsibilities

• Gather client requirements for new features and integrations and translate into clear specs.
• Own and manage timelines of new developments, keeping stakeholders aligned.
• Be the first point of contact for client issues and coordinate triage or escalation.
• Coordinate with internal teams and external providers to keep implementations on track.

Skills

Financial markets exposure

Client-facing

Organized

Problem-solving

SQL skills

Spanish fluency

Job description

Flanks, a Barcelona fintech, is seeking a Financial Customer Support Intern to own onboarding and day-to-day support for strategic clients, bridging client needs with the engineering roadmap.

You will gather requirements, track delivery, and ensure new developments land smoothly for those who depend on them. This role blends technical exposure with relationship-building in a fast-growing fintech.

Hybrid work in Barcelona with a chance to grow into a full-time position.