Finnish Fitbit Support Specialist — Relocate to Sofia

Recruitment By Ierotheos; España; On-site; EUR 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Relocation Package

Fully Paid Training

Monthly Performance Bonus

Relocation Concierge

Job summary

Mercier Consultancy Group is recruiting a Finnish Speaking Fitbit Products Support Specialist for Sofia, Bulgaria. The role focuses on delivering high-quality Finnish language support for Fitbit users, assisting with setup, and troubleshooting connectivity issues.

Ideal candidates are native Finnish speakers with strong communication skills and a passion for fitness tech. The package includes relocation assistance, training, and a monthly salary in a competitive range.

Qualifications

• Native or fluent Finnish (spoken and written).
• Willing to relocate to Sofia, Bulgaria.
• Excellent communication skills and a customer-centric mindset.
• Strong passion for fitness, wellness, and consumer technology.
• Basic computer literacy and comfort with mobile applications.

Responsibilities

• Provide high-quality technical and functional support for Fitbit users in Finnish.
• Assist customers with setup and synchronization of fitness trackers and smartwatches.
• Troubleshoot software and hardware connectivity issues to ensure smooth user experience.
• Educate users on advanced fitness features, sleep tracking, and heart-rate monitoring.
• Document customer interactions accurately within the support portal.
• Collaborate with international teams to refine support strategies for the Finnish-speaking market.

Skills

Finnish language proficiency

Customer support

Job description

Mercier Consultancy Group is recruiting a Finnish Speaking Fitbit Products Support Specialist for Sofia, Bulgaria. The role focuses on delivering high-quality Finnish language support for Fitbit users, assisting with setup, and troubleshooting connectivity issues.

Ideal candidates are native Finnish speakers with strong communication skills and a passion for fitness tech. The package includes relocation assistance, training, and a monthly salary in a competitive range.