Danish Fitbit Support Specialist — Health-Tech in Bulgaria

Mercier Consultancy MD; España; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join a leading fitness wearable brand in Bulgaria. On-site in Sofia, you will help Danish-speaking users, troubleshoot syncing, battery, and app connectivity, and guide them on health metrics.

You will document inquiries in the CRM, stay updated on software releases, and collaborate with an international team. Fluency in Danish and EU passport are required; relocation and a competitive salary are

Qualifications

• Native or fluent Danish (spoken and written).
• Strong enthusiasm for Fitness & Wellness and wearable technology.
• Excellent communication and problem-solving skills in a fast-paced environment.
• Availability for on-site work in Sofia, Bulgaria.

Responsibilities

• Provide expert, high-quality customer support to Danish-speaking users for Fitbit devices.
• Troubleshoot issues related to syncing, battery life, and app connectivity.
• Guide users on health metrics like heart rate, sleep tracking, and activity logging.
• Document inquiries and resolutions in the CRM system for premium service quality.
• Stay updated on software updates and fitness trends to provide accurate advice.
• Collaborate with international team members to share best practices.

Skills

Danish language

Customer support

Communication

Problem solving

CRM basics

Tools

CRM software

Job description

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join a leading fitness wearable brand in Bulgaria. On-site in Sofia, you will help Danish-speaking users, troubleshoot syncing, battery, and app connectivity, and guide them on health metrics.

You will document inquiries in the CRM, stay updated on software releases, and collaborate with an international team. Fluency in Danish and EU passport are required; relocation and a competitive salary are