Polish-Speaking Fitbit Support Specialist Sofia

Mercier Consultancy Group; España; Presencial; EUR 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Career growth opportunities

Descripción de la vacante

Mercier Consultancy Group seeks a Polish-speaking Fitbit Customer Support Specialist to join our dynamic team in Bulgaria. You will deliver world-class support for fitness wearables, solving connectivity and device issues while educating customers on advanced tracking features.

The role emphasizes empathy, accuracy, and proactive problem solving. Relocation to Sofia is provided, with fully paid training, health insurance, and a monthly performance bonus.

Formación

• Polish-speaking professional capabilities for written and spoken communication.
• Experience in front-line or technical support is a plus.
• Strong communication and empathy in customer interactions.

Responsabilidades

• Provide expert Polish-speaking technical support for Fitbit users.
• Troubleshoot connectivity, software and hardware issues on wearables.
• Educate customers on advanced tracking features and wellness tools.

Conocimientos

Polish language

Customer support

Troubleshooting

Descripción del empleo

Mercier Consultancy Group seeks a Polish-speaking Fitbit Customer Support Specialist to join our dynamic team in Bulgaria. You will deliver world-class support for fitness wearables, solving connectivity and device issues while educating customers on advanced tracking features.

The role emphasizes empathy, accuracy, and proactive problem solving. Relocation to Sofia is provided, with fully paid training, health insurance, and a monthly performance bonus.