Finnish Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Recruitment By Ierotheos; España; On-site; EUR 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Relocation Package

Fully Paid Training

Monthly Performance Bonus

Relocation Concierge

Job summary

Mercier Consultancy Group is recruiting a Finnish Speaking Fitbit Products Support Specialist for Sofia, Bulgaria. The role focuses on delivering high-quality Finnish language support for Fitbit users, assisting with setup, and troubleshooting connectivity issues.

Ideal candidates are native Finnish speakers with strong communication skills and a passion for fitness tech. The package includes relocation assistance, training, and a monthly salary in a competitive range.

Qualifications

• Native or fluent Finnish (spoken and written).
• Willing to relocate to Sofia, Bulgaria.
• Excellent communication skills and a customer-centric mindset.
• Strong passion for fitness, wellness, and consumer technology.
• Basic computer literacy and comfort with mobile applications.

Responsibilities

• Provide high-quality technical and functional support for Fitbit users in Finnish.
• Assist customers with setup and synchronization of fitness trackers and smartwatches.
• Troubleshoot software and hardware connectivity issues to ensure smooth user experience.
• Educate users on advanced fitness features, sleep tracking, and heart-rate monitoring.
• Document customer interactions accurately within the support portal.
• Collaborate with international teams to refine support strategies for the Finnish-speaking market.

Skills

Finnish language proficiency

Customer support

Job description

Finnish Speaking Fitbit Products Support SpecialistAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry‑leading global brands. We specialize in facilitating career‑defining opportunities across Europe, providing unmatched support for professionals seeking high‑impact roles within the fitness and wellness sector.

Job Overview

We are currently recruiting for a Finnish Speaking Fitbit Products Support Specialist position in Bulgaria, perfect for those passionate about wearable technology and health innovation. This role offers an exceptional opportunity to join a top‑tier team in the fitness and wellness industry while enjoying a vibrant career abroad.

Key Responsibilities

• Provide high-quality technical and functional support for Fitbit users in the Finnish language.
• Assist customers with the setup and synchronization of fitness trackers and health‑monitoring smartwatches.
• Troubleshoot software and hardware connectivity issues to ensure seamless user engagement with fitness data.
• Educate users on advanced fitness features, sleep tracking, and heart‑rate monitoring metrics within the ecosystem.
• Maintain high satisfaction scores while representing a leading name in the global fitness and wellness industry.
• Document customer interactions accurately within the support portal to drive ongoing service improvements.
• Collaborate with international teams to refine support strategies for the Finnish‑speaking market.
• Native or fluent Finnish (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for fitness, wellness, and consumer technology.
• Excellent communication skills and a customer‑centric mindset.
• Ability to relocate to Sofia for this rewarding Finnish Speaking Fitbit Products Support Specialist position in Bulgaria.
• Basic computer literacy and comfort with mobile application navigation.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to master the latest fitness and wellness technology.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for all international hires.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus included for top‑performing specialists.
• And Much More…

Life in Bulgaria

Choosing one of our available jobs in Bulgaria means stepping into a country with a rich cultural history and a rapidly growing professional landscape. Bulgaria offers an incredible quality of life, featuring a diverse climate that ranges from sun‑drenched summers to picturesque, snowy winters. Whether you are exploring the vibrant streets of Sofia or discovering the natural beauty of the surrounding mountains, Bulgaria provides a perfect backdrop for a balanced lifestyle.

The relocation process to Bulgaria is seamless thanks to our dedicated support team, allowing you to focus entirely on your new professional chapter. Residents of Bulgaria enjoy an affordable cost of living, a flourishing social scene, and world‑class local cuisine. Join a community of international professionals and make your next career move to one of the most exciting hubs for Finnish‑speaking jobs in Europe.