Dutch-Speaking Sports Support Specialist (On-site) Barcelona

Concentrix Spain Business Process Outsourcing S.L.U.

Barcelona

On-site

EUR 20,000 - 24,000

Full time

4 days ago
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Benefits offered by this job

Referral bonus
Full paid training
Career development programs
Good location in Barcelona

Job summary

Concentrix in Barcelona is seeking a Customer Representative (Dutch-speaking) to join on-site and support sports industry brands. You will handle inbound and outbound contacts, log interactions, and ensure consistent presentation of client images across channels.

Fluent Dutch and advanced English are required, with a customer-focused mindset, strong written skills, and teamwork. The role includes full-time hours, comprehensive training, and a collaborative, inclusive work environment in a prime

Qualifications

  • Fluency in Dutch and advanced level of English required.
  • Strong communication and writing skills.
  • Customer-focused attitude with team spirit.

Responsibilities

  • Provide first class customer satisfaction and support
  • Handle inbound contacts via telephone and email; log calls
  • Perform outbound contacts and update tracking system
  • Maintain professional presentation of customer's brand
  • Enrich and localize knowledge base from new contacts

Skills

Dutch
English

Job description

Concentrix in Barcelona is seeking a Customer Representative (Dutch-speaking) to join on-site and support sports industry brands. You will handle inbound and outbound contacts, log interactions, and ensure consistent presentation of client images across channels.

Fluent Dutch and advanced English are required, with a customer-focused mindset, strong written skills, and teamwork. The role includes full-time hours, comprehensive training, and a collaborative, inclusive work environment in a prime

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