Dutch-Speaking Customer Sales Specialist - Hybrid

Concentrix Experts Colombia S.A.S.; Valencia; Hybrid; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Full training

Career development

Hybrid option after two months

Office in Barcelona/Valencia

Job summary

Concentrix is hiring a Customer Service Sales Representative (Dutch-speaking) for a hybrid role in Barcelona/Valencia. You will handle post-sales inquiries, respond to queries, and drive cross-selling while maintaining excellent customer care.

The position offers a full-time contract, training, and career development. We seek candidates fluent in Dutch and English with strong communication skills, IT affinity, and a drive toward sales targets.

Qualifications

• Dutch and English bilingual or fluent.
• At least 1 year of relevant experience.
• Strong communication skills.
• Knowledge of sales techniques (upsell/cross-sell, objection handling).
• Customer driven and motivated to work in sales.
• Achievement- and target-oriented.
• IT knowledge and technical understanding.
• Interest in IT products and applications.
• Ability to listen to customers effectively.
• Qualified to understand customer needs.

Responsibilities

• Handle inbound activity (calls, emails, chat, tasks) for customer post-sales requests.
• Respond to inbound queries promptly and accurately.
• Make outbound calls to resolve issues with customers and internal units.
• Create quotes and follow up with cross-selling and upselling opportunities.
• Maintain knowledge of Store portfolio and post-sales processes.
• Manage post-sales tasks: cancellations, claims, order/delivery follow-up, refunds, escalations.

Skills

Dutch

English

Communication

Sales skills

Customer focus

IT knowledge

Listening

Tools

CRM

Order Status Suite

Job description

Concentrix is hiring a Customer Service Sales Representative (Dutch-speaking) for a hybrid role in Barcelona/Valencia. You will handle post-sales inquiries, respond to queries, and drive cross-selling while maintaining excellent customer care.

The position offers a full-time contract, training, and career development. We seek candidates fluent in Dutch and English with strong communication skills, IT affinity, and a drive toward sales targets.