Dutch-Speaking On-site Customer Advisor (Barcelona/Valencia)

Concentrix; Valencia; On-site; EUR 21,555 - 26,345; Full time

Benefits offered by this job

Referral bonus opportunities

Full paid training

Career development programs

Job summary

Concentrix is hiring a Customer Representative (Dutch-speaking) in Valencia. This on-site role involves handling customer queries and guiding them through the claims process. We're looking for candidates proficient in Dutch, French, and English with strong customer care skills.

This full-time position includes a salary of 23,950 euros gross/year, up to 1,200 euros in bonuses, and offers career development programs and full training.

Qualifications

• Proficiency or bilingual in Dutch with advanced English and French.
• Strong ability to listen to and understand customer needs.
• Experience in a customer service environment.

Responsibilities

• Handle incoming customer contacts via various channels.
• Log call details and provide timely resolutions.
• Guide customers through the claims process.
• Monitor and report on service performance.

Skills

Bilingual in Dutch

Advanced level of French

Advanced level of English

Customer care skills

Tools

Windows

MS Office

Job description

Concentrix is hiring a Customer Representative (Dutch-speaking) in Valencia. This on-site role involves handling customer queries and guiding them through the claims process. We're looking for candidates proficient in Dutch, French, and English with strong customer care skills.

This full-time position includes a salary of 23,950 euros gross/year, up to 1,200 euros in bonuses, and offers career development programs and full training.