Dutch-Speaking Customer Advocate - On-site (Barcelona)

Concentrix Experts Colombia S.A.S.; Barcelona; On-site; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Full paid training on the project

Career development programs

Bring-a-friend bonus

Job summary

Concentrix is seeking a Dutch-speaking Customer Representative for on-site work in Barcelona within the Sports industry. You will provide top-tier support via calls and emails, log interactions, and ensure consistent brand presentation across all touchpoints.

You must be fluent in Dutch and English, be a self-motivated team player with strong written skills, and participate in training and development programs. The role offers a full-time 39 hours/week schedule and bonus opportunities.

Qualifications

• Fluent in Dutch and English with strong written communication.

Responsibilities

• Provide first class customer satisfaction via telephone and email.
• Log call details and perform follow-ups according to procedures.
• Handle outbound contacts and update the tracking system as needed.
• Represent the customer's corporate and brand image in all interactions.
• Enrich and localize knowledge base with new contacts.

Skills

Dutch language

English language

Customer service

Written communication

Team player

Job description

Concentrix is seeking a Dutch-speaking Customer Representative for on-site work in Barcelona within the Sports industry. You will provide top-tier support via calls and emails, log interactions, and ensure consistent brand presentation across all touchpoints.

You must be fluent in Dutch and English, be a self-motivated team player with strong written skills, and participate in training and development programs. The role offers a full-time 39 hours/week schedule and bonus opportunities.