Dutch Customer & Tech Support Specialist in Spain

Next Job Abroad; Alicante; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Relocation package options

Company accommodation option

Paid onboarding & training

Hybrid work model after 3 months

Job summary

Next Job Abroad seeks a Dutch-speaking Customer & Tech Support Specialist to assist Netherlands customers from Spain. You will handle inquiries across phone, chat, and email about mobile plans, internet, and TV, delivering clear, friendly service with opportunities to upsell after training.

The role supports a dynamic, international team in Alicante or Málaga. Initial on-site work for 3 months transitions to hybrid work, with full onboarding and ongoing training provided.

Qualifications

• Strong communication with empathy and solution orientation.
• Comfort with cross-selling and upselling after training.
• Good computer literacy; quick to learn new tools.

Responsibilities

• Handle inquiries via phone, chat, and email with clarity and empathy.
• Assist with setup of SIM cards, mobile data, TV boxes, and home internet issues.
• Provide step-by-step guidance and identify upsell opportunities.

Skills

Customer focus

Commercial comfort

Tech-savvy

Work ethic

Dutch language proficiency

English language proficiency

Tools

Multiple systems navigation

Job description

Next Job Abroad seeks a Dutch-speaking Customer & Tech Support Specialist to assist Netherlands customers from Spain. You will handle inquiries across phone, chat, and email about mobile plans, internet, and TV, delivering clear, friendly service with opportunities to upsell after training.

The role supports a dynamic, international team in Alicante or Málaga. Initial on-site work for 3 months transitions to hybrid work, with full onboarding and ongoing training provided.