Dutch Customer & Tech Support Specialist in Spain (Hybrid)

Next Job Abroad; Alicante; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Relocation assistance

Company accommodation

Paid onboarding

Hybrid work model

Job summary

Next Job Abroad in Spain seeks Dutch-speaking Support Specialists to assist customers of a major Netherlands provider. Work from Alicante or Málaga, with a Mediterranean lifestyle and a path to hybrid work after onboarding.

You’ll handle inbound inquiries via phone, chat, and email, assist with mobile, home internet, and TV setups, and identify opportunities for cross-selling with comprehensive training provided. Fluency: Dutch native/C2 and English B1+ required.

Qualifications

• Dutch language proficiency at native or C2 level.
• English proficiency at B1+ for internal comms.

Responsibilities

• Inbound customer support via phone, chat, and email with empathy and efficiency.
• Provide technical assistance and troubleshooting for mobile, internet, and TV setups.
• Offer solution-oriented guidance for standard and basic technical questions.
• Identify opportunities for cross-selling and upselling with training provided.
• Maintain accurate customer records in the database.
• Collaborate with a Dutch-speaking team in a supportive office environment.

Skills

Dutch language

English proficiency

Customer focus

Cross-selling

Tech-savvy

Work ethic

Job description

Next Job Abroad in Spain seeks Dutch-speaking Support Specialists to assist customers of a major Netherlands provider. Work from Alicante or Málaga, with a Mediterranean lifestyle and a path to hybrid work after onboarding.

You’ll handle inbound inquiries via phone, chat, and email, assist with mobile, home internet, and TV setups, and identify opportunities for cross-selling with comprehensive training provided. Fluency: Dutch native/C2 and English B1+ required.