Dutch-Speaking Tech & Customer Support — Spain (Hybrid)

Next Job Abroad; Barcelona; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Relocation allowance

Company accommodation

Job summary

Next Job Abroad is seeking a Dutch-speaking Customer & Tech Support Specialist to assist customers via phone, chat, and email in Spain (Alicante or Málaga). You will help with mobile plans, home internet, and TV, delivering clear, friendly support while identifying opportunities for value-added options.

Training is provided, with a permanent Spanish contract. After an initial on-site period, a hybrid schedule is available.

Qualifications

• Dutch: Native or C2-level proficiency (spoken and written).
• English: B1 intermediate level or higher (for internal communication and training).
• Strong communication with an empathetic, solution-oriented mindset.
• Comfortable with cross-selling and upselling with training provided.
• Good computer literacy and quick to learn new tools.

Responsibilities

• Inbound Customer Support: handle inquiries via phone, chat, and email with clarity and empathy.
• Technical Assistance: help customers set up SIM cards, activate data, and configure TV boxes.
• Troubleshoot home internet issues and guide customers through steps.

Skills

Dutch proficiency

English (B1)

Customer focus

Cross-selling

Tech savviness

Work ethic

Job description

Next Job Abroad is seeking a Dutch-speaking Customer & Tech Support Specialist to assist customers via phone, chat, and email in Spain (Alicante or Málaga). You will help with mobile plans, home internet, and TV, delivering clear, friendly support while identifying opportunities for value-added options.

Training is provided, with a permanent Spanish contract. After an initial on-site period, a hybrid schedule is available.