Dutch Customer & Tech Support — Spain (Hybrid)

Next Job Abroad; Sevilla; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Relocation assistance

Company housing option

Hybrid work after 3 months

Paid onboarding

Career progression

HR onboarding support

Job summary

Next Job Abroad is hiring Dutch-speaking Customer & Tech Support Specialists to assist customers of a major Dutch telecom provider from Alicante or Málaga, Spain. You will handle calls, chats, and emails offering friendly, solution-focused support for mobile plans, home internet, and TV setups.

Role requires Dutch proficiency and good English; after 3 months, a hybrid work model and relocation assistance options may apply, with a structured onboarding and training program.

Qualifications

• Dutch native or C2 level (spoken and written).
• English at least B1 for internal communication and training.

Responsibilities

• Handle inquiries via phone, chat, and email with empathy and efficiency.
• Provide technical guidance for setup of SIM cards, mobile data, TV set-top boxes, and home internet.

Skills

Dutch proficiency

English proficiency

Customer focus

Cross-selling

Tech-savvy

Multisystem navigation

Tools

CRM software

Job description

Next Job Abroad is hiring Dutch-speaking Customer & Tech Support Specialists to assist customers of a major Dutch telecom provider from Alicante or Málaga, Spain. You will handle calls, chats, and emails offering friendly, solution-focused support for mobile plans, home internet, and TV setups.

Role requires Dutch proficiency and good English; after 3 months, a hybrid work model and relocation assistance options may apply, with a structured onboarding and training program.