Customer Service Financial - German & English C1 - Hybrid - Madrid

Sitel; Madrid; Presencial; EUR 22.000; Jornada completa

Descripción de la vacante

A prestigious firm in the financial sector located in Madrid is seeking a customer service representative fluent in German and advanced in English. This full-time position involves providing support via phone and email for a major financial institution. Offering a permanent contract with a salary of €22k gross annually, the company promotes growth and provides innovative training programs along with employee wellness initiatives. Join a team committed to equality and personal development.

Servicios

Real possibilities for growth

Language classes for all employees

Employee experience programme

Special discounts on health insurance and technology

Formación

• Native level of German and advanced English (minimum C1).
• Experience in customer service is required.
• Residence in Madrid or willing to relocate.

Responsabilidades

• Provide customer service in German and English, both by phone and email.

Conocimientos

Native German

Advanced English (C1)

Customer service experience

Descripción del empleo

Join Us

Do you have anative level of German? Would you like to work in one of the most prestigious companies in thefinancial sector? Then this interests you!

Your mission will be toprovide customer service in the German and English language, bothby phone and email, for an important financial institution.

Requirements:

• Required languages: German Native and English Advanced (minimum C1).No Spanish required.
• Required experience:Experience in customer service.
• Others requirements: Residence in Madrid or willing to relocate.

What do we offer you?

• Permanentcontractwith 2 months trial period.
• Full time39 hours/week.
• Schedule from Monday to Friday, rotating between 9am and 8pm.
• Modality of work:On-site. Possibility of hybrid modality once the learning curve has been overcome.
• Salary of €22k gross per year.

Benefits:

• Work in a company withreal possibilities for growth.
• Language classesfor all employees.
• Employee experience programmewith activities every week.
• Special discounts on private health insurance, technology, etc.

If you are an ambitious person who enjoys customer contact, this is the ideal position for you!

We are committed to you, we support your training, your family reconciliation, your studies or other professional activity, you set the limits!

That's why we offer you the most innovative training plan so that you can continue to develop your skills and knowledge with the sole purpose of never stopping growing,

Move Well,we offer our employees workout routines and practical advice on how to incorporate exercise into their daily lives,

Eat Well,we share articles, ideas, recipes and nutritional support guides, Live Well, we support our employees to live better, with tools for work-life balance, stress reduction, mindfulness and mental health;

Do Well, our teams combine charitable wellness activities with actions to make a difference in the world we live and work in.

Create your best moments.Join the #FoundeverLife

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.