Customer Expert Prestigious Luxury Automotive Brand (German-Speaking, Remote Greece)

Euro Lingua Jobs; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is looking for a German-Speaking Customer Expert to join a prestigious automotive brand. In this role, you will be the key contact for customers, ensuring a premium experience through effective communication channels. Candidates should be fluent in German and have strong English skills, along with customer support experience. This position offers complete relocation support to Greece, including flights and accommodation, along with competitive salary and various benefits.

Servicios

Complete relocation support

Flight tickets covered

4 weeks hotel accommodation

Performance bonus up to 10%

Healthcare benefits

Fully paid training

Free online Greek language courses

Formación

• Fluent in German and very good in English.
• At least 6 months of customer support experience is preferred.
• A genuine problem-solving mentality.

Responsabilidades

• Be the primary point of contact for customers.
• Utilize phone calls, emails, and chats for support.
• Resolve issues professionally and promptly.

Conocimientos

Fluency in German (C1)

Very good English skills (B2)

Highly developed communication skills

Tech savviness

Problem-solving mentality

Descripción del empleo

Dream of combining your love for premium cars with a life under the Mediterranean sun Heres your chance!

Join our team as a German-Speaking Customer Expert for one of the worlds most prestigious automotive brands. Youll be the go-to person for customers who expect nothing but the best all while enjoying the Greek lifestyle.

Responsibilities

• Be the primary point of contact for customer requests representing a world-renowned car brand
• Utilize phone calls emails and chats to provide a seamless customer experience
• Respond to inquiries about products and services offering expert advice on car-related matters
• Resolve issues as they ariseaddressing customer concerns professionally and promptly
• Turn every customer into a happy customer
• Enjoy your time in Greece!

Requirements

• Fluency in German (C1)
• Very good English skillsboth written and spoken (B2)
• A passion for cars is a big plus!
• At least 6 months of customer support experience preferred
• Highly developed communication skills
• A genuine problem-solving mentality and sense of ownership
• Tech savviness and learning agility
• Positive attitude

Benefits

• Complete relocation support : We cover everything from the moment you leave your home until youre ready to rent your first place in Greece
• Flight tickets covered
• 4 weeks hotel accommodation
• Support with house searching
• Competitive monthly salary 2 extra salaries per year
• Performance bonus up to 10%
• Healthcare benefits and numerous discounts
• Fully paid training by certified instructors
• Career path within a company of 11500 employees
• Free online Greek language courses
• Special events and community initiatives
• State-of-the-art premises with relaxing break areas

Key Skills

Mechanic Experience,Brake Repair,Dealership Experience,GM Vehicles,Suspension Experience,Alignment,Auto Glass,Automotive Diagnostics,Automotive Repair,Service Technician Experience,Shocks & Struts,Automotive Service

Employment Type

Full Time

Experience

years

Vacancy

1