Bilingual Spanish & Basque Customer Support Specialist

Business Intelligence Sales Consultants; Vitoria; Vor Ort; EUR 13.000 - 15.000; Vollzeit

Benefits dieser Stelle

Free Portuguese language courses

Sports activities

Cooking and social activities

Multicultural working environment

Career development opportunities

Supportive international team

Zusammenfassung

Business Intelligence Sales Consultants is seeking an Operations Customer Expert to support Spanish-speaking markets and the UK from Portugal. You will handle accounts, billing and tech issues, explaining services clearly and delivering empathetic, high-quality support across a 24/7 international environment.

Training is conducted in English and leads to a temporary contract with strong relocation and benefits.

Qualifikationen

• Experience in customer support is valuable
• Ability to communicate clearly with diverse customers
• Comfort with digital tools and online platforms

Aufgaben

• Provide professional, empathetic customer support across Spanish-speaking markets and the UK
• Handle account management and billing inquiries
• Troubleshoot technical issues and guide customers to solutions
• Explain products, services and features clearly
• Understand customer needs and identify appropriate solutions
• Maintain high customer satisfaction and quality standards
• Collaborate with international teams in a fast-paced environment

Kenntnisse

Customer service

Problem solving

Communication skills

Digital literacy

Jobbeschreibung

Business Intelligence Sales Consultants is seeking an Operations Customer Expert to support Spanish-speaking markets and the UK from Portugal. You will handle accounts, billing and tech issues, explaining services clearly and delivering empathetic, high-quality support across a 24/7 international environment.

Training is conducted in English and leads to a temporary contract with strong relocation and benefits.