Global Support Specialist – Spanish & Basque

Boeva Tech; Vitoria; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Relocation package

English onboarding training

International team

Career development opportunities

Job summary

Boeva Tech is seeking an Operations Customer Expert to support Spanish-speaking markets and the UK. You will handle account and billing questions, troubleshoot technical issues, and explain our entertainment services clearly.

The role requires fluent Castilian Spanish and Euskera, plus English proficiency, and offers an international, collaborative work environment. Onboarding includes English-language training with a structured schedule and relocation considerations for those moving to

Qualifications

• Fluent in Castilian Spanish and Euskera
• English proficiency at B1 or above
• Experience in customer support is helpful but not required

Responsibilities

• Provide professional, empathetic customer support across Spanish-speaking markets and the UK
• Handle account management and billing inquiries
• Troubleshoot common technical issues and guide customers to solutions
• Explain products, services and features clearly to customers
• Identify customer needs and propose the best solution
• Resolve inquiries efficiently while maintaining high customer satisfaction
• Provide accurate information and follow quality standards
• Maintain a customer-first approach in every interaction
• Collaborate with colleagues in a fast-paced, international team

Skills

Spanish (Castilian)

Euskera

English (B1+)

Job description

Boeva Tech is seeking an Operations Customer Expert to support Spanish-speaking markets and the UK. You will handle account and billing questions, troubleshoot technical issues, and explain our entertainment services clearly.

The role requires fluent Castilian Spanish and Euskera, plus English proficiency, and offers an international, collaborative work environment. Onboarding includes English-language training with a structured schedule and relocation considerations for those moving to