Bilingual Spanish & Basque Customer Care Specialist

Tavrion Dynamics; Portugalete; On-site; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Flight ticket reimbursement

Company accommodation option

Free Portuguese language classes

Job summary

Tavrion Dynamics in Lisbon, Portugal, is seeking Customer Care Specialists for a 12-month, full-time role. You will be the first point of contact, handling accounts, subscriptions, payments, and technical questions with a focus on a high-quality customer experience.

Fluency in Spanish and Basque is required, with English at B1. The position includes flight reimbursement, health insurance, and a company accommodation option, with 40-hour weeks on a rotating schedule.

Qualifications

• Fluent Spanish & Basque (C1/C2) and good English (B1).
• Previous customer service experience is a plus.
• Comfortable working with digital platforms and technology.

Responsibilities

• Provide customer support in Spanish & Basque via phone, email, and digital channels.
• Assist customers with account, subscription, billing, and technical inquiries.
• Troubleshoot issues and provide clear, effective solutions.

Skills

Spanish

Basque

English (B1)

Customer service

Problem solving

Teamwork

Job description

Tavrion Dynamics in Lisbon, Portugal, is seeking Customer Care Specialists for a 12-month, full-time role. You will be the first point of contact, handling accounts, subscriptions, payments, and technical questions with a focus on a high-quality customer experience.

Fluency in Spanish and Basque is required, with English at B1. The position includes flight reimbursement, health insurance, and a company accommodation option, with 40-hour weeks on a rotating schedule.