Bilingual Customer Success & Sales Support Italian/English

Axalta Coating Systems; Coruño; On-site; EUR 28,000 - 36,000; Full time

Job summary

Axalta Coating Systems operates in Asturias, Spain, seeking an Italian & English Speaking Customer Service Representative to receive and process customer orders and provide service information to external customers, including complex and export orders.

Fluency in Italian and English is required; Spanish is advantageous. You will liaise with sales, logistics, and finance to ensure timely deliveries and accurate data across SAP and CRM platforms.

Qualifications

• Bachelor’s degree or equivalent through experience.
• 2+ years in customer service or sales support.
• Fluent in Italian and English; Spanish is a plus.

Responsibilities

• Serve as primary contact for external customers, handling inquiries and orders.
• Process regular and complex orders, including export orders.
• Notify on delays and resolve complaints, returns, and invoicing issues.
• Maintain data integrity across systems and coordinate with internal teams.

Skills

Italian

English

Spanish

Education

Bachelor's degree or equivalent

Tools

Word

Excel

SAP

Salesforce (advantage)

Job description

Axalta Coating Systems operates in Asturias, Spain, seeking an Italian & English Speaking Customer Service Representative to receive and process customer orders and provide service information to external customers, including complex and export orders.

Fluency in Italian and English is required; Spanish is advantageous. You will liaise with sales, logistics, and finance to ensure timely deliveries and accurate data across SAP and CRM platforms.