French-Speaking Customer Service & Sales Specialist

Axalta Coating Systems

Coruño

On-site

EUR 34,000 - 50,000

Full time

4 days ago

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Job summary

Axalta Coating Systems in Asturias, Spain, seeks a French-speaking Customer Service and Sales Support Specialist to process orders and provide service information to external customers, including complex/export orders.

Role requires native French, advanced English, and 2+ years in customer service or sales support. Proficiency in SAP and Excel is expected; Spanish is welcome. On-site position with cross-functional collaboration across sales, logistics, and credit control.

Qualifications

2+ years in a customer service or sales support role.
Bachelor’s degree or equivalent through experience.
Native French Speaking skills and advanced English language skills; Spanish welcome.
Proficient in SAP and Excel; Salesforce a plus.

Responsibilities

Serve as a primary contact for existing and potential external customers.
Receive and process regular and complex orders, including export orders.
Address inquiries, solve problems, and process complaints/returns per policies.
Monitor open orders to ensure on-time deliveries and maintain data integrity across systems.