Bilingual Italian/English Customer Service & Sales Support

8704 Axalta Coat. Sys. Spain; Asturias; Sur place; EUR 21 000 - 32 000; Plein temps

Résumé du poste

Axalta is seeking an Italian & English speaking Customer Service Representative for our Asturias (Spain) facility. You will receive and process customer orders, including export orders, and provide information to customers to ensure satisfaction.

The role requires over 2 years in customer service, a Bachelor’s degree or equivalent, and fluency in Italian and English. Spanish is advantageous; SAP and Salesforce experience are a plus.

Qualifications

• 2+ years in a customer service or sales support role.
• Bachelor’s degree or equivalent.
• Fluent in Italian and English; Spanish is an advantage.
• Proficient in Word and Excel; SAP experience.

Responsabilités

• Serve as the main contact for external customers and handle inquiries.
• Receive and process regular and complex orders, including export orders.
• Notify customers of delays due to stock or transport issues; resolve issues.

Connaissances

Customer service

Communication

Active listening

Multitasking

Formation

Bachelor's degree or equivalent

Outils

SAP

Salesforce

Word

Excel

Description du poste

Axalta is seeking an Italian & English speaking Customer Service Representative for our Asturias (Spain) facility. You will receive and process customer orders, including export orders, and provide information to customers to ensure satisfaction.

The role requires over 2 years in customer service, a Bachelor’s degree or equivalent, and fluency in Italian and English. Spanish is advantageous; SAP and Salesforce experience are a plus.