French-Speaking Customer Service & Sales Support

8704 Axalta Coat. Sys. Spain; Asturias; On-site; EUR 30,000 - 42,000; Full time

Job summary

Axalta is seeking a French-speaking Customer Service and Sales Support Specialist in Asturias, Spain. You will receive and process customer orders and provide service information to external customers, including complex and export orders, to ensure satisfaction.

Join a global coatings leader and collaborate with sales, logistics, and finance teams to ensure on-time, accurate order execution and high-quality customer experience.

Qualifications

• Bachelor’s degree or equivalent through experience.
• Native French speaking with advanced English.
• Spanish language skills are welcome.
• Proficient in Word and Excel; SAP knowledge.
• Salesforce experience is a plus.

Responsibilities

• Act as the primary contact for existing and potential external customers.
• Manage customer service inquiries to ensure requirements are met.
• Receive and process regular and complex orders.
• Proactively notify about late orders due to availability or transport issues.
• Handle complaints and returns following the policy framework.
• Maintain data integrity across customer master data, pricing and invoicing.

Skills

Customer service

Sales support

Problem solving

Communication skills

Active listening

Multitasking

English proficiency

French speaking

Team collaboration

Education

Bachelor's degree

Tools

SAP

Salesforce

Job description

Axalta is seeking a French-speaking Customer Service and Sales Support Specialist in Asturias, Spain. You will receive and process customer orders and provide service information to external customers, including complex and export orders, to ensure satisfaction.

Join a global coatings leader and collaborate with sales, logistics, and finance teams to ensure on-time, accurate order execution and high-quality customer experience.