Bilingual Customer Service Coordinator (EN + HE/ES)

Jobtome; Barcelona; On-site; EUR 26,000 - 38,000; Full time

Job summary

Keysight seeks a Customer Service Coordinator in Barcelona to join a multicultural team. The role focuses on creating and processing sales quotes, owning the order-to-cash process, and supporting customers in the Israeli market.

Fluency in English is mandatory, with Hebrew or Spanish preferred. You will interact with clients, logistics, manufacturing, and service representatives to ensure timely delivery and resolution of issues, while upholding data accuracy and excellent customer care in a

Qualifications

• 3+ years relevant experience in a complex, fast-paced customer service environment
• Fluent in English (mandatory) and Hebrew or Spanish familiarity
• Able to communicate effectively with a variety of internal and external stakeholders

Responsibilities

• Creating and processing sales quotes and owning the quote-to-delivery-to-payment process
• Support customers in the Israeli market and interface with clients, logistics, manufacturing and service representatives
• Resolve questions related to invoicing requirements, contracts, and lease management
• Manage end-to-end order status, product changes, exchanges, or returns
• Ensure timely closure of orders and maintain data accuracy

Job description

Keysight seeks a Customer Service Coordinator in Barcelona to join a multicultural team. The role focuses on creating and processing sales quotes, owning the order-to-cash process, and supporting customers in the Israeli market.

Fluency in English is mandatory, with Hebrew or Spanish preferred. You will interact with clients, logistics, manufacturing, and service representatives to ensure timely delivery and resolution of issues, while upholding data accuracy and excellent customer care in a