Barcelona Billing Specialist: Global Logistics

Maersk; Barcelona; On-site; EUR 30,000 - 42,000; Full time

Job summary

Maersk is seeking a Billing Agent for Spain based in Barcelona to manage end-to-end inland service billing and ensure compliance with procedures. You will handle customer inquiries, collaborate with commercial and operations teams, and maintain strong stakeholder relationships.

The role requires strong billing knowledge, excellent communication, and a proactive, customer-oriented mindset in a dynamic, multinational environment.

Qualifications

• Good knowledge of customer billing.
• Excellent communication skills and the ability to communicate confidently with stakeholders.
• Passion for driving task completion and strong customer orientation.
• Well-organized under pressure.
• Team player: collaborates with others in the business unit to achieve results and fosters teamwork.
• Demonstrates a sense of urgency, drives issues to resolution, and persists despite obstacles.
• Positive and proactive attitude.
• Good command of both spoken and written English.

Responsibilities

• Invoice customers for services provided.
• Handle all customer issues related to billing and facilitate their timely and effective resolution, involving relevant internal or external stakeholders.
• Provide value to customers through effective solutions, with strong business and process understanding.
• Maintain a customer-centric approach, helping to avoid errors and implementing preventive measures to eliminate recurrence.
• Prepare and submit all documentation in a timely and accurate manner.
• Comply with processes and SOPs.
• Maintain effective and proactive communication by regularly participating in conference calls with clients and vendors to ensure smooth process flow.
• Collaborate with commercial and operational teams to establish and strengthen customer relationships.
• Execute reports or other tasks assigned by the Team Leader or Manager.

Skills

Customer billing

Communication

Team collaboration

Organizational skills

English proficiency

Proactive attitude

Sense of urgency

Job description

Maersk is seeking a Billing Agent for Spain based in Barcelona to manage end-to-end inland service billing and ensure compliance with procedures. You will handle customer inquiries, collaborate with commercial and operations teams, and maintain strong stakeholder relationships.

The role requires strong billing knowledge, excellent communication, and a proactive, customer-oriented mindset in a dynamic, multinational environment.