B2B SaaS Account Manager — Growth & Retention Lead

Samaipata; Barcelona; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cobee remuneration

Pension plan

Short Fridays

WFH allowance

Gym discount

Fresh fruit

SaaS conferences

Descripción de la vacante

Enginy AI in Barcelona is hiring an Account Manager to own retention and expansion for a large portfolio of B2B SaaS customers. You’ll design scalable programs, drive activation, and use AI tooling to automate repetitive tasks while sustaining high-value interactions.

Collaborate with Customer Success, Product, Marketing, and Sales to feed churn signals into playbooks and co-develop campaigns that align with our GTM strategy.

Formación

• 2–4 years in Customer Success or Account Management in B2B SaaS.
• Experience working within or alongside a scaled CS motion — large-volume portfolios, digital programs, or automated campaigns.

Responsabilidades

• Own renewals and lead upsell and cross-sell conversations across your book.
• Run QBRs with key accounts to uncover growth potential and reinforce value.
• Collaborate with Sales on handoffs and account planning.
• Build activation sequences, expansion playbooks, and engagement templates.

Conocimientos

Customer Success

Account Management

B2B SaaS

Spanish & English

Educación

Bachelor's degree

Descripción del empleo

Enginy AI in Barcelona is hiring an Account Manager to own retention and expansion for a large portfolio of B2B SaaS customers. You’ll design scalable programs, drive activation, and use AI tooling to automate repetitive tasks while sustaining high-value interactions.

Collaborate with Customer Success, Product, Marketing, and Sales to feed churn signals into playbooks and co-develop campaigns that align with our GTM strategy.