Italian Market Account Manager - B2B SaaS Growth

Enginy; Barcelona; On-site; EUR 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Cobee remuneration

Pension plan

Short Fridays

Birthday leave

WFH allowance

Work Anywhere weeks

Gym discount

Free fruit

Beachfront office

Beach access

SaaS conferences

Job summary

Enginy, a Barcelona-based startup, is hiring an Account Manager to own retention and growth of its B2B SaaS customer base in Italian and English markets. You will ensure customers are onboarded, see value, and renew long-term, while maintaining strong relationships and proactive account health.

You'll manage a portfolio with a focus on reducing churn, leveraging product usage data, and coordinating with stakeholders to secure renewals.

Qualifications

• Fluency in Italian and English.
• 2–5 years in Customer Success or Account Management in B2B SaaS.
• Strong communication and relationship-building skills.
• Proactive and ownership-driven mindset.
• Comfortable using CRM and customer success tools.

Responsibilities

• Proactively manage accounts to minimize churn and secure renewals.
• Maintain accurate CRM data, health scores, and renewal timelines.
• Use product usage and feedback to manage account health.
• Build strong relationships with key stakeholders and onboard new clients.

Skills

Italian language

English language

Customer success

Account management

CRM usage

Communication skills

Tools

CRM software

Job description

Enginy, a Barcelona-based startup, is hiring an Account Manager to own retention and growth of its B2B SaaS customer base in Italian and English markets. You will ensure customers are onboarded, see value, and renew long-term, while maintaining strong relationships and proactive account health.

You'll manage a portfolio with a focus on reducing churn, leveraging product usage data, and coordinating with stakeholders to secure renewals.