AWWG Assistant Store Manager- Karl Lagerfeld Outlet Málaga

AWWG; Málaga; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global fashion group is seeking an Assistant Store Manager in Málaga to achieve sales targets and manage store operations. The ideal candidate will have at least 4 years of retail experience with 2 years in management, strong leadership, and customer service skills. A great opportunity for professional growth in an international environment with additional perks like commission and brand discounts.

Servicios

Great international working environment

Opportunity for professional growth

Attractive commission system

Discount on the brands of the Group

Formación

• Minimum of 4 years of progressively responsible Retail experience, with a minimum of 2 years management experience.
• Advanced English language skills required.
• Experience managing teams and delivering high-level customer service.

Responsabilidades

• Achieve sales and profit targets.
• Manage daily operations and sales staff.
• Ensure compliance with operational guidelines.
• Support recruitment, development, and motivation of the team.

Conocimientos

Customer service excellence

Team management

Sales performance analysis

Leadership

Retail operations knowledge

Descripción del empleo

Overview

Job Details

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.

At Karl Lagerfeld, we are driven by Karl's mantra : "Embrace the present and invent the future."

Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.

We are the only fashion house that carries Karl's name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.

The project

As an Assistant Store Manager you will have the opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets. You will manage and coordinate the daily operations of the store and sales staff and report the results of your work to the Store Manager. You will work continuously on improving the service quality in the store and ensure that a store ambience is achieved in line with the corporate identity.

Responsibilities

• Sales & Customer Service
  • Ensure excellent customer service and effective zoning on the shop floor.
  • Maintain company standards in all store areas (FOH, BOH) per brand guidelines.
  • Provide feedback on customer service and support sales by monitoring and driving KPIs.
• Operations
  • Ensure compliance with Karl Lagerfeld operational guidelines.
  • Oversee POS transactions, stock maintenance, and replenishment.
  • Execute merchandising plans, campaigns, and promotions on time.
  • Maintain correct pricing, signage, and a hazard-free environment.
  • Prevent theft and ensure adherence to health & safety policies.
  • Communicate and implement head office directives within the team.
• Commercial
  • Analyze sales performance and customer feedback to drive improvements.
  • Assist in forecasting and merchandising strategies to boost sales.
  • Monitor competition and anticipate customer demand.
• People Management
  • Support recruitment, development, and motivation of the team.
  • Provide structure, coaching, and performance management.
  • Manage absenteeism and ensure daily priorities are met.

What we offer

• Great international working environment.
• Opportunity to grow and develop professionally.
• Attractive commission system.
• Discount on the brands of the Group.
• Minimum of 4 years of progressively responsible Retail experience, with a minimum 2 years management experience
• Languages : English advanced.
• Broad experience managing teams and creating the best environment at the store. Leadership skills are key to success.
• Extensive experience and ability to lead the delivery of a high level of customer service.
• Retail operations, budgeting, planning, customer service, leadership and sales experience required
• Communicate honestly, openly and constructively

Qualifications

• Minimum of 4 years of progressively responsible Retail experience, with a minimum 2 years management experience.
• Languages: English advanced.
• Broad experience managing teams and creating a positive store environment; leadership skills are key.
• Extensive experience delivering high-level customer service.
• Experience in retail operations, budgeting, planning, customer service, leadership and sales.